Capital One is working to resolve a technical difficulty that had hundreds of consumers reporting issues with direct deposits on Thursday.
More than 2,000 folks had reported points with Capital One banking as of Thursday morning, in response to Down Detector, a web based service that tracks tech outages. The drawback had abated barely by late afternoon, with simply over 1,700 outage reviews by Capital One customers as of 4:10 p.m. Eastern Time.
“Some of us have payments to pay and groceries to purchase. At least hold us within the loop,” one particular person stated on social media in a submit directed at Capital One’s customer support account on X.
“What is happening with enterprise checking accounts? Customer service informed me every thing sould be working in about 2 hours and it is occurring 3,” one other particular person said on Wednesday evening.
Capital One apologized for the issue, telling clients in a submit on social media that the financial institution is “actively working with the seller to resolve the difficulty and restore companies.”
