A Citibank department in New York, US, on Sunday, Jan. 12, 2025.
Michael Nagle | Bloomberg | Getty Images
Numerous Citibank clients reported receiving fraud alerts and difficulties accessing their accounts Wednesday.
According to DownDetector.com, which tracks experiences of digital companies interruptions, a whole lot of Citibank customers had flagged points associated to their accounts as of noon.
The web site indicated the interruptions had been occurring since at the least 9 a.m. Eastern time.
On social media platform X, some clients reported receiving fraud alerts and subsequently experiencing lengthy maintain instances with financial institution’s fraud division. Others mentioned they could not entry their cell accounts.
A Citi spokesperson didn’t instantly reply to a request for remark, however a financial institution consultant posted on X in response to a buyer: “No updates at the moment. As quickly as this concern is resolved we are going to join with you. There isn’t any have to maintain checking in until you wish to.”
Another agent wrote on the platform, “We are at present engaged on this and ask that you just attempt calling in one other 1-2 hours.”
Earlier Wednesday, Citi reported monetary earnings that beat analysts’ expectations, with a number of enterprise segments seeing report revenues.
