UnitedHealth Group CEO Andrew Witty is attempting once more.
The head of the company that features insurer UnitedHealthcare has been pushing again in opposition to the general public backlash in opposition to his firm unleashed by the killing of CEO Brian Thompson final week. Witty beforehand denounced the “detrimental” and “frankly offensive” public response to Thompson’s killing, a lot of which has centered on company insurance policies that critics say have lined shareholders’ pockets on the expense of United prospects. He not too long ago adopted that up with a memo to workers on the insurance coverage titan, sharing “messages of assist” from supposed prospects.
According to Witty’s memo, obtained by journalist Ken Klippenstein and reportedly despatched out on Wednesday, not all prospects really feel slighted by the insurance coverage supplier with its notoriously excessive denial charges. Some are even grateful. He mentioned that “condolences, gratitude and encouragement are pouring in” within the wake of Thompson’s killing.
“I’m grateful to UHC and everybody there who works inside a damaged system to assist as many individuals as they’ll,” one buyer shared, per Witty.
“I simply needed to precise to UHC my condolences to everybody for the lack of your CEO. He was a fair-minded chief whom I appreciated very a lot!” one other mentioned.
Others expressed shock on the sheer public disaffection with United.
“I do not know why any individual did that … however prayers going up, and y’all simply preserve going trigger you guys obtained good customer support, and I like your healthcare, so I’m not going to modify,” one buyer mentioned.
Klippenstein beforehand revealed a manifesto that he claims got here from Luigi Mangione. Mangione was arrested in Altoona, Pennsylvania, earlier this week and is the prime suspect in Thompson’s deadly taking pictures. The brief screed calls healthcare CEOs “parasites” and says that individuals like Thompson “had it coming.” It goes on to say that firms like UnitedHealth “proceed to abuse our nation for immense revenue as a result of the American public has allowed them to get away with it.”
Witty’s fastidiously assembled set of unattributed buyer sentiments come as some politicians level to the taking pictures and the general public anger it has revealed as a wake-up name.
“The visceral response from individuals throughout this nation who really feel cheated, ripped off, and threatened by the vile practices of their insurance coverage firms ought to be a warning to everybody within the well being care system,” Massachusetts Sen. Elizabeth Warren informed the Huffington Post on Tuesday, calling it a warning in opposition to “push[ing] individuals onerous sufficient.”
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