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“I Know How It Feels…,” Zomato Chat Support’s ‘Pookie’ Response On Complaint Wins Hearts

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Waiting for a sizzling cup of chai within the morning is as thrilling as savouring that first comforting sip. For many tea fanatics, the day merely can not start with out it. With the comfort of on-line meals supply in lots of Indian cities, ordering tea within the morning has develop into a well-liked behavior. However, even a minor disruption, particularly together with your cherished chai order can spoil the temper. In a latest publish, YouTuber Ishan Sharma shared how Zomato’s “pookie chat assist” got here to the rescue of a buyer who confronted a difficulty along with his chai order. For the unversed, “pookie” is a trending phrase to consult with any individual, factor or second as cute.

Sharma posted a screenshot of a web based chat with a Zomato assist government. In the screenshot, a buyer named Saransh complained about lacking jaggery in his chai order. The buyer wrote, “I can not have this chai now. What to do?”

The assist workers promptly responded and steered, “Sir..! I request you to have the chai..! I can provoke the refund for the jaggery.”

Also Read:Top Restaurant Associations Raise Concern Over Zomato, Swiggy’s ‘Private Label’ Expansion

The buyer insisted that they might not have the tea with out jaggery. The assist workers’s following “pookie” response has received hearts on the web.

He replied, “I understand how it feels within the morning and with out tea it makes us really feel misplaced,” including, “Please sir..! Just for at present I request you to have the chai! I do not need you to really feel like this.”

“Zomato received pookie chat assist,” Sharma captioned the publish.

Several X customers had been delighted to see this dialog and the “pookie” type of dealing with a criticism. Take a glance:

A consumer wrote, “Zomato’s received that non-public contact! #PookieHelp.” Another added, “Zomato has all the time been pookie.”

One quipped, “They know that you just’re single that is why particular pookie assist for you.”

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