Users on Wednesday reported issues accessing plenty of Meta’s social media apps, together with Facebook, Instagram, Threads and Messenger, based on outage monitoring service Downdetector.
Reports of outages from cities throughout the U.S. started at about 1 p.m. Eastern Time, based on Downdetector. Facebook and Instagram customers mentioned that they had issue accessing the apps and web sites, whereas Messenger customers mentioned that they had points logging into the service and sending messages.
“We’re conscious {that a} technical situation is impacting some customers’ capability to entry our apps. We’re working to get issues again to regular as shortly as attainable, and apologize for any inconvenience,” a Meta spokesperson advised CBS News earlier this afternoon.
Just a few hours later, at 5:26 p.m. Eastern Time, Meta introduced it was near having the problem resolved.
“Thanks for bearing with us! We’re 99% of the way in which there — simply performing some final checks. We apologize to those that’ve been affected by the outage,” the corporate posted on its account on X.
At the height of the outage. tens of hundreds of customers of the social media apps reported issues to Downdetector, with nearly 90,000 studies of points with Facebook as of 1:30 p.m. Eastern. Some Facebook customers mentioned that whereas they had been capable of entry the positioning, they had been unable to publish or “like” different customers’ posts.
“Meta companies, together with Facebook and Instagram, are presently experiencing an outage that started at roughly 17:55 UTC and remains to be ongoing,” wrote Cisco ThousandEyes, a tech service firm, wrote on X on Wednesday afternoon. “ThousandEyes is detecting inner server errors and timeouts, which can point out points with Meta’s backend companies. Network connectivity to Meta’s frontend internet servers stays unaffected.”
As of two:45 p.m., hundreds of customers of Meta’s apps had been persevering with to report points with accessing the companies, though the variety of studies slowed by late afternoon. There had been about 4,000 studies of outages on Downdetector for Facebook as of 4:20 p.m. Eastern.
WhatsApp customers additionally reported points with sending messages, based on Downdetector. WhatsApp, a well-liked service outdoors the U.S. for making calls to different customers of the service, had studies of issues from customers in international locations together with Argentina and Brazil.
Wednesday’s outage follows widespread issues with Meta’s apps in March, when greater than half 1,000,000 customers reported widespread points, equivalent to getting booted out of the social media platforms and unable to log again in. In that case, Meta blamed an unspecified “technical situation” that brought about issues for customers.
