Patients with PIH Health had been unable to speak with their healthcare suppliers Tuesday, Dec. 3 after a ransomware virus assault over the weekend led to a whole community shutdown, officers stated.
The ransomware virus reportedly contaminated a phase of the healthcare community’s system on Sunday, Dec. 1. As a safety precaution, the complete community was taken offline by I.T. workers, affecting info know-how and communication methods, PIH officers stated. This contains telephone calls, voice, and web messages at three hospitals in Downey, Los Angeles, and Whittier, together with outpatient amenities and residential well being businesses, PIH Health spokesperson Amanda Enriquez stated.
Phone strains for all three hospitals have been re-routed to operators at PIH Health Good Samaritan Hospital operators, the place the strains stay practical.
The majority of in-person providers stay open and sufferers with scheduled appointments are requested to reach “just a little early” as workplaces work underneath downtime procedures. Any cancelled procedures will probably be communicated on to the affected person, Enriquez added.
With the help of third-party cyber forensic specialists, the ransomware virus has been remoted and personnel are working to securely restore the community methods, officers stated. At this time, it’s unclear if any affected person info has been compromised or when the investigation will probably be full and communication methods will probably be totally restored, officers stated in a press release.
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